Which exchange rate does Translate and Currency use?


Our app uses real-time exchange rates provided by Shopify to ensure accurate pricing for all currencies. These rates are retrieved from this link https://cdn.shopify.com/s/javascripts/currencies.js and are updated twice a day (subject to change by Shopify).

If the currency is managed by our app, and you use the auto conversion, then we use the exchange rate in the JS file mentioned above.

To manually check the exchange rate in our app for currencies using Auto conversion, please follow the steps below.

  1. Go to the "Regions/Currencies" page located in the sidebar. Your currencies will be displayed here, and the currencies managed by our app will have an "Edit" button that you can click and a label that says "Managed by App".


  1. After clicking the button, this pop-up will display, allowing you to check the exchange rate for Auto conversion.


If you have any further questions about the exchange rate, feel free to contact us at help@hextom.com

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us