Translating Metafields, Possible Issues, and Troubleshooting

Hextom: Translate & Currency can be used to translate fields that are categorized as "translatable" by Shopify. This includes Metafields, which, by Shopify definitions:

help you to customize the functionality and appearance of your Shopify store by letting you save specialized information that isn't usually captured in the Shopify admin. You can use metafields for internal tracking, or to display specialized information on your online store in a variety of ways. For example, a candle seller might want to display a burn time for candles on their product pages, whereas a grocery store might want to display a product expiration date for canned goods.

On this page, you can learn:

• How to translate metafields, and where to find them
• Possible Issues when translating metafields
• How to troubleshoot these issues

Translating Metafields

The app is able to translate metafields by default with the AI Translation.

If you would like to use Manual Translation instead, here are some pointers about metafields:

• Metafields are listed in the app as [metafield-namespace.key.metafield_type]. For reference:

  

• Product, Variant, Collection, Blogs, and Pages metafields can be found on their respective categories.
• 3rd Party apps that has metafields would be in the Shop & Metafield category. Me

If a metafield is used in place of a product description...

This field is required to be detected by the theme, in order to display the information saved; this makes this particular field located in the theme category, in addition to the product category. When translating, the namespace.key must be the same. See image below:

Possible Issues

• Metafields, if used as a way to display information, the translation field must always match the namespace.key. Having this namespace and key translated will cause the theme to not match this in the translated page, and will not show the value of that metafield.

• Certain metafields from other apps must not be translated. This is because the value of this metafield is vital to the app's performance, and having this translated will affect the store negatively.

Troubleshooting