How can I exclude text from AI Translation?
Sometimes there is some text that you don't want our AI translator to translate. For example, you might not want to translate any of your store's URLs, or you might have a metafield from another 3rd party app that needs to remain untranslated. When this happens, you can use our app's Exclude Rules to prevent our AI translator from creating translations of specific text on your store.
The exclude tool works by allowing you to select a type or text, and adds a rule to our AI translator to never translate that type of text.
If there are specific words you would like to exclude from translation, rather than entire text elements, then the Glossary tool is the best option for you!
Where can I find the Exclude Rules Tool?
You can find this tool on the Translation page of our app, as shown in the following image.

How can I Add an Exclude Rule?
Once you have the Exclude Rules tool open, you can add a new rule by pressing the "Add Rule" button.

After you press that button, a pop-up window will appear where you can choose what text you want to exclude. First you will need to choose the category, or select "all categories" if the text you want to exclude is in multiple categories, like URL handles are. Then you will be able to select the sub-type, and also a filter condition.
Lets say that I wanted to create an exclude rule for all product titles so that they will not be translated. I will select "Product" from the Category dropdown pictured here.

Then I will select "Product Title" from the sub category.

If I want to exclude all product titles, I could hit "Add rule" and be done. I could also add a filter based on the text's ID, or based on the base languages text. This might be useful if I wanted to create an exclude rule for all product titles that contained the same text.

That's it! If you have any questions about this feature, you can reach us through the in-app chat function, or through email at help@hextom.com